Quick Start with User Interviews
A fast-track to running your first study with User Interviews.
New to User Interviews? Start here. These short videos walk you through the basics so you can launch your first project with confidence.
Overview of User Interviews
Get to know User Interviews and how it works. Learn the difference between Recruit (our 6M+ participant panel) and Research Hub (your own panel), plus how automation and project coordinators help you move fast.
Quick tip: Use Recruit to find new participants and Research Hub to re-engage your own.
Launch a Moderated Project
See how to set up a live study from start to finish. We’ll cover project templates, recruitment criteria, screeners, scheduling, collaborators, incentives, and participant communications.
Build an Effective Screener
Screeners are your best tool for finding the right participants. Learn how to avoid leading questions, use skip logic, and keep your survey concise while filtering out fraud.
Manage Your Moderated Project Post-Launch
Once applications roll in, here’s how to review, shortlist, and schedule participants. We’ll also cover rescheduling, messaging, marking attendance, and distributing incentives.
Quick tip: Running multi-day or multi-phase studies? Learn best practices for managing projects with multiple phases.
Differences for Unmoderated Projects
Unmoderated studies work a bit differently. Learn how to set task length and deadlines, connect integrations, use tracked links, and handle incentive payouts.
Panel Report Walkthrough
Explore the annual Panel Report to see who’s in our participant pool. Get insights on consumer and professional segments, plus stats on quality and fraud prevention.
Quick tip: Dive deeper into UI's audience insights by downloading our most recent Panel Report here.
Bookmark these key resources
Explore the Academy
Browse our Academy Courses to deepen your product knowledge and make the most of your User Interviews experience.
Get Support
Check out our Researcher Support Documentation for how-to’s and technical deep-dives into specific features.
Learn What’s New at UI
Stay on top of the latest product updates, feature releases, and announcements from the User Interviews Product team.
Stay In-the-Know
Be sure to subscribe to the Academy newsletter to be the first to know when new courses drop!
RSVP for Upcoming Events
Keep an eye on our Events page to RSVP for upcoming Product Talk webinars to see what we've recently built, preview what's coming next, and connect with our product team.
Join Our Customer Panel
As you’re getting to know User Interviews, we’d love to hear your feedback on what’s working, what could be improved, and what you’d like to see on our product roadmap. Fill out this form to join our customer feedback panel and shape the future of research recruitment.
Send Suggestions for Courses
Have ideas for courses and certifications you’d like to take? We’re all ears! Fill out this form to send us suggestions for the UI Academy curriculum.
